How ServiceNow ITSM benefits you?
Consolidate disparate third-party tools and their data into a single system to leverage the power of analytics, thus increasing productivity and making informed business decisions.
Incident Management
Efficient task allocation, embedded workflows and automated tasks to remove bottlenecks and achieve swift conflict resolution
Problem Management
Historical detailed analysis and real-time monitoring of applications to identify and mitigate vulnerabilities promptly
Change Management
Leverage dynamic approval process, change success score and risk predictions to drive change through organization
Request Management
Resolve requests quickly by capitalizing on AI, ML, NLP to embark on and automate inquiry management
Knowledge Management
Seamlessly track, share, assess knowledge assets and identify content gaps to improve productivity
Predictive Intelligence
Proactively reduce resolution time and manual errors by leveraging smart suggestions driven by NLP
Mobile Agent
Real-time mobile dashboards with KPIs and out-of-the-box deployment of workflows in ServiceNow apps to improve productivity
NOW Mobile
Curate your own app with your brand logo and color theme that caters to the personalised needs of your employees
Agent Workspace
Proactively work on identifying major issues and enhance agent efficiency from a centralized platform
Vendor Manager Workspace
Keep track of vendor investments, manage expenses by identifying duplicate services and get a holistic view of vendor work
Service Owner Workspace
Consolidated view of service offerings to evaluate, review and performance over time to detect outages and improvement areas
DevOps
Connect with development tools, collaborate more efficiently and deliver innovation in alignment with business requirements
Ready to embark on a streamlined digital transformation journey?
We offer personalized strategies meticulously tailored to cater to the specific demands of your business, propelling it towards unprecedented growth. Allow us to be your catalyst in propelling your enterprise to the forefront
