Our Services

How ServiceNow CSM benefits you?

Deliver seamless omnichannel customer support 24X7 by integrating enterprise’s front, middle and back office teams across departments. Empower employees to address customers quickly and provide exceptional customer service experience.

Virtual Agent

Resolve customer issues instantly with AI-driven conversational interface, enhancing overall experience with swift and accurate responses

ServiceNow Implementation

Implement, stabilize and scale your ServiceNow applications to accomplish your mission and improve organizational value and decision-making capabilities

ServiceNow Adoption

Accelerate ServiceNow adoption by preparing a clear roadmap for change management and counteractions for resistances along the process

ServiceNow Centre of Excellence

A dedicated ServiceNow educational global community hub to foster growth, promote improvement in adoption of NOW platform and pave the way for customer success

ServiceNow Custom App Development

Leverage the NOW platform, to create, optimize and manage custom apps that are built to your specific needs by our dedicated development team

Customer Self-Service Portal

Enable customers to submit and track support requests, view the status of existing requests, access informational articles and FAQs without the need for manual assistance

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What makes us stand out

Empower Your Business with Oktovia's Tailored IT Solutions

Premier ServiceNow partner with a dedicated team of experts experienced in fulfilling customer needs.

In-depth analysis of your specific requirements to create a custom-fit solution that works best for you.

Consistent support throughout ServiceNow CSM journey for an effective and smooth adoption.

Unleashing Infinite Possibilities

Ready to embark on a streamlined digital transformation journey?

We offer personalized strategies meticulously tailored to cater to the specific demands of your business, propelling it towards unprecedented growth. Allow us to be your catalyst in propelling your enterprise to the forefront

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